Legal

Privacy Policy

This page explains the main ways TaskFix handles information for maintenance teams, technicians, customers, invoices, payments, and support.

Last updated: 10 July 2026

Information we collect

TaskFix may collect account details, company details, customer contact records, technician details, task information, photos, signatures, notes, invoice information, SMS delivery logs, and payment status data needed to run the service.

How we use information

We use information to provide the admin dashboard, technician mobile workflow, task proof records, invoice tracking, SMS communication, support, security, and product improvement.

Payments and payouts

Stripe handles payment processing, subscription checkout, connected account onboarding, and payout verification. TaskFix stores payment and connected account references needed to keep invoice and payout status in sync.

Files and proof records

Task photos and customer signatures are stored so companies can review completed work. Access is scoped to the relevant company account.

Data sharing

We only share data with service providers needed to operate TaskFix, such as hosting, payment processing, SMS delivery, and support tools. We do not sell customer data.

Contact

For privacy questions or data requests, contact support and we will help route the request.

Need help?

Contact TaskFix support for privacy questions or account help.

For sales or general support, visit the Contact page.