Using TaskFix
TaskFix provides software for maintenance companies to manage customers, tasks, technicians, proof records, invoices, SMS communication, payment links, and payment status tracking.
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Terms & Conditions
These terms describe the main expectations for companies using TaskFix to manage maintenance work, SMS messages, invoices, payments, and payouts.
Last updated: 10 July 2026
Accounts and company users
Companies are responsible for keeping login details secure, inviting the right users, maintaining accurate company information, and making sure staff use the platform appropriately.
Subscriptions
Platform subscription plans are managed separately from customer payments. Plan features, limits, SMS allowance, billing, upgrade, downgrade, and cancellation options may depend on the selected plan.
Customer payments and payouts
Customer invoice payments and company payouts are handled through Stripe. Companies may need to complete Stripe Connect onboarding and provide verification details before receiving payouts.
SMS communication
Companies are responsible for sending appropriate messages to customers and keeping phone numbers accurate. SMS delivery may depend on provider availability, destination rules, and sender ID support.
Task proof and uploaded content
Companies are responsible for the notes, photos, signatures, customer details, and other content added by admins or technicians. Uploaded content should be relevant to the work being performed.
Availability and changes
We aim to keep TaskFix reliable and useful. Features, pricing, plan limits, integrations, and provider behavior may change as the product develops.
Support
For account, billing, setup, or product questions, contact TaskFix support and we will help as quickly as possible.
Questions about these terms?
Contact TaskFix support if you need help with account setup, billing, payments, or payouts.
You can also reach us through the Contact page.